Returns and Exchange Policy
All Sales Final. Locked In. No Cap.
At Kool As Nerdz, we don’t just sell clothing—we deliver gear for thinkers, movers, and real ones. Every drop is crafted with intention, and every purchase is a power move. That’s why all sales are final—no refunds, no returns, no takebacks. Rock it with confidence.
Because we move with integrity, here’s what you need to know:
Address Accuracy Is On You
Double-check your shipping address before checking out.
If you need to make changes after placing your order, any rerouting or reshipping costs will be your responsibility. Once it’s shipped, it’s locked in.
No Canceling, No Switching Up
Once your order is placed, it’s officially yours.
We don’t cancel or modify confirmed orders—so make it count and move with intention.
Final Sale Policy—All Items
Everything we offer is final sale and exclusive drops.
No returns, no exchanges, no refunds.
We stand behind our gear. If your item shows up damaged or defective, we’ve got you.
Here’s how to handle it:
- Report the issue within 3 days of delivery to koolasnerdzinfo@gmail.com.
- Include photos of the defect and your order number
- Items must be unworn, with original tags and packaging
- If approved, we’ll refund or replace the item—based on what’s fair and right
- Shipping fees are non-refundable
International Orders
International customers are responsible for return or exchange shipping fees. U.S. customers will receive a prepaid return label only for approved exchanges (defective items).
Hygiene Policy—Headwear Is Final Sale
For hygiene reasons, all headwear—including beanies and caps—is final sale. No exceptions.
Need Support?
Contact us at support@koolasnerdz.com within 3 days of receiving your order.
Please allow 24–48 hours for a reply. We move with purpose—and we treat every customer like part of the mission.