Refund policy

Every purchase is a power move, all sales are final. No exchanges, no second-guessing. Rock it with confidence.

  • We’ll only issue a refund or replacement in the rare event that your item arrives defective or gets damaged in transit, we stand on quality.
  • To get taken care of, hit us at support@koolasnerdz.com within 7 days of delivery with your order number and clear pics of the issue.
  • Once we give the green light, you’ll either get the refund on the same card you used, or we’ll send you a fresh replacement.

Free Game, Free Shipping Hit $125, and your gear ships free, no cap (domestic orders only)